Last updated: June 10, 2026
By accessing or using The Kalyans website, creating an account, signing in with Google, placing an order, or using any related services, you agree to be bound by these Terms and Conditions.
You are responsible for ensuring that the information you provide is accurate and current. You are also responsible for maintaining the confidentiality of your account access and for all activities carried out under your account.
Membership applications may be reviewed before access is granted. We may approve, reject, pause, or remove access where information is incomplete, inaccurate, duplicated, abusive, or inconsistent with our operating requirements.
All products are subject to availability. We reserve the right to modify, discontinue, limit, or update any product, variant, packaging, pricing, pickup option, or delivery option at any time without prior notice.
All prices are displayed in Indian Rupees (INR), unless otherwise stated. Payment must be completed successfully before an order is treated as confirmed, unless an alternative payment arrangement is explicitly offered by us.
Payments are processed through third-party payment providers such as Razorpay. We are not responsible for downtime, delays, or failures caused by third-party payment infrastructure.
Submitting an order request does not automatically guarantee acceptance. We may refuse, limit, or cancel any order for reasons including but not limited to stock availability, pricing errors, suspected misuse, operational issues, or verification concerns.
Order cancellation, return, and refund matters are further governed by our refund and cancellation policy wherever applicable.
Estimated delivery dates and pickup readiness timelines are indicative only. Delays may occur due to logistics, availability, location constraints, force majeure events, or third-party service interruptions.
For store pickup orders, customers may be required to provide identifying order details, account information, or pickup verification information at the time of collection.
Promotions, offers, and coupon codes may be withdrawn, modified, or refused at any time. Unless expressly stated, promotional offers cannot be combined and may be subject to additional terms.
By creating an account, applying, verifying your mobile number, or placing an order, you agree that we may send essential service communications related to account access, OTP verification, applications, orders, pickup, delivery, invoices, support, and safety. Marketing communications are controlled by the preferences you choose on the website and may be changed from your account page.
You agree not to misuse the website, attempt unauthorized access, interfere with services, submit false information, exploit technical vulnerabilities, or use the platform for unlawful or abusive activity.
All website content, including branding, text, images, design, graphics, product presentation, and software elements, belongs to The Kalyans or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or commercially use site content without prior written permission.
Our services may rely on third-party platforms for hosting, authentication, communication, payments, shipping, and related operations. We are not responsible for the independent policies, practices, or outages of those third-party providers.
To the maximum extent permitted by law, The Kalyans shall not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, the website, products, or related services.
You agree to indemnify and hold harmless The Kalyans, its owners, affiliates, personnel, and service providers against claims, liabilities, damages, costs, and expenses arising out of your misuse of the website, breach of these Terms, or violation of applicable law.
These Terms are governed by the laws of India. Any disputes relating to these Terms or the use of the website shall be subject to the jurisdiction of the appropriate courts in Gurugram, Haryana, unless otherwise required by applicable law.
We may update these Terms and Conditions from time to time. The latest version will always be available on this page with the revised effective date.
If you have any questions regarding these Terms and Conditions, contact us at hello@thekalyans.in.