Processing Time

All orders are processed within 1–2 business days of payment confirmation. Orders placed on Sundays or public holidays are processed on the next working day.

Delivery

ZoneShipping ChargeEstimated Delivery
Serviceable Indian pincodesFree3–7 business days after dispatch

We currently use Delhivery or another reliable courier partner depending on pincode serviceability. If a pincode is not serviceable, we will contact you before fulfilment and help with the next available option or refund where required.

Store Pickup

If you choose in-store pickup, your order will be ready within 24 hours of payment confirmation. You will receive a WhatsApp update when your order is ready.

Packaging

All products are packed with care to preserve the integrity of raw goods. We use minimal, sustainable packaging.

International Shipping

We currently ship within India only.

Contact

For any shipping queries, write to info@thekalyans.in or message us on WhatsApp. Business address: 704, 7th Floor, Palm Court, Sector 16, Gurugram, Haryana 122007, India.