Last updated: September 17, 2026
Food products are eligible for return only when they have a manufacturing defect or when an incorrect product, size, or variant is delivered.
A return request must be submitted within 2 days of product delivery. Returns are not accepted for taste preference, natural texture variation, change of mind, or damage caused after delivery.
For an approved eligible claim, return shipping or pickup is arranged at no cost to the customer.
For eligible return requests, you must share 2 to 3 clear pictures of the product and packaging so our team can review the issue properly.
After an eligible claim is verified, The Kalyans may provide a replacement, exchange, or refund. Refunds are not offered for claims outside the eligible reasons and two-day window unless required by applicable law.
Use this form only for a manufacturing defect or an incorrect product, size, or variant received.
Please sign in before submitting a return request so we can verify your order and delivery date.
Please check your mail for revert.
For payment or order support, write to care@thekalyas.in or message us on WhatsApp. Our team usually replies within 24 hours. Business address: 704, 7th Floor, Palm Court, Sector 16, Gurugram, Haryana 122007, India.